Florida Department of Revenue Child support abuse Internet

I have been a paying father for years and now my child support case is over. The florida department of Revenue refuses to close my case or even refund me the monies that are due. everone there tells me the work order is in place. I reported my new employer in May last year it took the Flodia Department of revenue 2 minsutes to send paperwork collecting child support. It is now ben 6 weeks and they cannot generate a simple income termintion letter. It is no wonder Florida has a difficult time collecting child support form good dads, who would want to go though this aggrevation.