Report: #820218

Complaint Review: Florist Express

  • Submitted: Mon, January 09, 2012
  • Updated: Mon, January 09, 2012
  • Reported By: JDN — Loganville Georgia United States of America
  • Florist Express
    455 Boston Post Rd, Suite 6
    United States of America

Florist Express ProFlowers Florist Express Inability to Deliver as Promised Internet, Internet

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Ordered flowers on Friday for close friend who had lost her Father. In good faith I placed the order with Florist They gave me no disclosure online that they were unable to service the area where the delivery was to be made. They advertised Online that it would be a Saturday delivery. The city is close to Chattanooga, TN.

I received an email Saturday at Noon advising me that they were unable to deliver on Saturday. I then received a follow-up email Sunday at Noon advising they would deliver on Monday with a note of apology to the recipient. I then received an email (No phone call??) at 2:30 PM today, Monday, advising me that they were unable to complete the order, indicating "Remoteness of the delivery address" as their excuse.

I had tried other websites prior to this one and each of them would tell you immediately if they were able to service the Zip Code entered. If this company is a part of Pro Flowers, they should also have the same capability.
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This report was posted on Ripoff Report on 01/09/2012 04:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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