• Report: #7677
Complaint Review:

Free Spirit JEans

  • Submitted: Sun, November 11, 2001
  • Updated: Sun, November 11, 2001

  • Reported By:Mabelvale Ar
Free Spirit JEans
Nationwide U.S.A.

Free Spirit Jeans Rip-off

*UPDATE Employee: Where to go if you have a problem

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I ordered the free jeans only paying shipping and handling which was $10.95 and 2 additional shirts for a reduced price In Dec 2000.

They charged my credit card immediately but I still haven't got the merchandise. They tell me it is on it's way and that they are back logged. What a rip off.

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This report was posted on Ripoff Report on 11/11/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/free-spirit-jeans/nationwide/free-spirit-jeans-rip-off-7677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Where to go if you have a problem

AUTHOR: john - ()

Note: If you are a free jean customer who has been waiting for a refund and it has been
longer than 4 months you should go to our web site at:

To date we have shipped well over 20,000 pairs
of free jeans.

When we contacted the customer by mail,
that was to let them know that we received
their order. The mailing also confirms and
checks for the correct mailing address.
We are glad they received the notification.

The regular retail for the jeans is
$56 plus shipping and handling ($10.95).
The regular retail for the shirts ranges
from $32 to $36 plus shipping and
handling ($6.95 S&H). Full price orders
ship the same day. Free Spirit Fashion
Jean Free Jean Giveaway orders take
longer than a regular full price order.

Please note: shipping and handling
for the Free Jean Giveaway begins as
soon as the customers submits the order.
If they placed an order for free
jeans or shirts, the fee paid
is for the shipping and handling.

We have had some manufacturing
delays in the past which has
caused free jean orders to be late.
We are currently making arrangements
to manufacture more styles

We were hoping to have backorders shipped
by August but due to the overload
we were not able to. We are working
very hard to get all free jeans orders shipped.
Our goal is to make sure everyone gets
their free jeans. If the customers does not
wish to wait they may go to www.freeespiritjeans.com.

We agree that it has been a long wait
and we want to say thank you for
all of the customers who have ordered.

This was just a promotion.
We are no longer taking new orders.
Due to the backorders we can
no longer estimate delivery times
on remaining orders. Our goal
is to make sure everyone gets
their free jeans and designer tees.

For support please visit our website at


FreeSpiritJeans.com Account Support Team
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