Report: #1340073

Complaint Review: FreedomPop

  • Submitted: Sun, November 27, 2016
  • Updated: Sun, November 27, 2016
  • Reported By: JB — Pittsurgh Pennsylvania USA
  • FreedomPop

    Nationwide
    USA

FreedomPop Freedompoop scam needs to be reported to Attorney General of California Los Angeles, CA Nationwide

Show customers why they should trust your business over your competitors...

Fraudulent charges, false claims, inferior service, complete lack of support.  This is an abomination of a cell phone provider. It is a cell phone provider from hell. It's fine to vent here, but  the Attorney General of California needs to be contacted with your pertinent information.

 

Kamala D, Harris, Attorney General

Public Inquiry Unit

P.O. Box 944255

Sacramento, Ca. 94244-2550

(916) 322-3360

(800) 952-5225

 

This horrid company sold me a "refurbished" iphone with a 30 day money back guarantee, and battery was 79% depleted. [continued below]....

..... Within 2 days I complained and requested a refund. They assured me that a good-working replacement iphone with a good battery would be shipped. The replacement was worse than the original. After many, many emails I finally received an email acknowledgement that I was entitled to a refund, and that a prepaid return would be issued.  After returning the phone I was informed that the length of time had elapsed and they would not issue a refund. So, they have the phone, and I have nothing. To add insult to injury, they proceeded to charge my credit card for a year's service, months after I made the return. Not only do I not have a phone but there is no phone number associated with my account. I have hundreds of emails from FreedomPoop, many of which contradict previous ones. This company is clueless where it pertains to cell phones or the public.

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This report was posted on Ripoff Report on 11/27/2016 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/freedompop/nationwide/freedompop-freedompoop-scam-needs-to-be-reported-to-attorney-general-of-california-los-an-1340073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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