Complaint Review: Gateway - Pittsburgh Pennsylvania
- Gateway Pittsburgh, Pennsylvania U.S.A.
- Phone: 800-846-2000
- Web:
- Category: Computer Manufaturers
Gateway ripoff fraud business Pittsburgh Pennsylvania
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Where to start? Good question.
It all startes a year after I purchased my Gateway 2000. The first thing that happened was my floppy drive went before my pc was a year old. Then the hard drive went right after that. Since then everything was going bad on it. I have had 4 hard drives put it in. The motherboard, the modem, the sound card, video card.
Then about April of 2001 I was guarenteed a new system by a manger who had approved the go ahead to send me a new tower. Never got it.
My PC spent more time down than up and running.It is basically a Lemmon. Crap. I have had 19 problems since 2000. I had a 3 year warranty on my pc. Before the warranty was up that's when I was promised a new system.
Even the Tech support who work for Gateway even said that does not sound right. They told me each time I had to have the hard drive replaced that each one was malfunctioned. What a scam. I have had it with my Gateway.
I paid a pretty penny for a pc for my 16 year old disabled child. To learn new things. I don't know what to do.
I even argued with Client relations who handle compliants. They lied to me saying I would never get a new system. That the manmager who approved it was not allowed to do so. For what's it worth
Thank you for your time,
Martha
Butler, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 04/09/2003 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway/pittsburgh-pennsylvania/gateway-ripoff-fraud-business-pittsburgh-pennsylvania-52266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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