• Report: #234606
Complaint Review:


  • Submitted: Tue, February 06, 2007
  • Updated: Tue, February 06, 2007

  • Reported By:Dallas Texas
P.O. Box 100 Rapid City, SD 57709 DAllas, Texas U.S.A.

GE-ZURICH WARRANTY MANAGEMENT, Terrible customer service, lengthy wait time for service on product, if any DAllas Texas

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I called GE Zurich Warranty for our dishwasher. I was told that service would be completed within 4 days, and on the 4th day called because service was not made, I was then told that the service call would not be completed for another 8 days.

I asked to speak to a supervisor and at that time was yelled at spoken over during my discussion with the "so called" supervisor. After explaining to this "supervisor" that I was the one who had actually paid for this contract and that perhaps she shouldn't be yelling at me, the customer, I asked to speak to her supervisor. I was then told that there was no one to speak to, my service did not have to be completed in a timely manner, and then I was hung up on.

Horrible service, run around, hassle, basically a big rip off!

Dallas, Texas

This report was posted on Ripoff Report on 02/06/2007 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-zurich-warranty-management-inc/dallas-texas-75229/ge-zurich-warranty-management-terrible-customer-service-lengthy-wait-time-for-service-on-234606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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