• Report: #1036409
Complaint Review:


  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Dee — Sarasota Florida
1109 S. El Camino Real, San Clemente, CA 92672 Internet United States of America

GoFlorist.com Overcharged and failed to deliver on time Internet

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I looked up a florist in Nashville, Tennessee to order a plant to be delivered to a hospitalized family member. Instead of it being a local delivery, it turned out to be a national chain. The selection was not delivered on time and was overcharged by $10 because of a "disclaimer" in the small print. I received a confirmation notice that the charge was $45; today I spoke with a representative who told me that an order needs to be at least $50. That is not stated anywhere on the web site.

Furthermore, I had to call the company four times to get this information and to be assured that the plant was delivered. I emailed the headquarters five times and never received any response. 

I would never do business with them again & I advise you not to either. 

This report was posted on Ripoff Report on 03/20/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gofloristcom/internet/gofloristcom-overcharged-and-failed-to-deliver-on-time-internet-1036409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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