Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #296494

Complaint Review: Grant Search Assistant - Raven Media - Utah

  • Submitted:
  • Updated:
  • Reported By: Crookston Minnesota
  • Author Confirmed What's this?
  • Why?
  • Grant Search Assistant - Raven Media www.grantsearchasst.com Utah U.S.A.

Grant Search Assistant - Raven Media Ordered a one time CD/Book on Grants for Individuals for price of 3.95. But now as I go through my bank account they ripped me off on seven different occassions in the amount of $29.95. Utah *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a CD/Book on Grants that were available for Individuals. FOr the small fee of $3.95 I ordered the CD. I never received the CD, but was charged. I contacted them via the number they had on their website and they sent out the CD/book. Didn't help me at all in finding grants that were available for individuals going through hard times. My son at the time was doctoring at the Mayo Clinic in ROchester, MN for a brain tumor; my husband had just gone through an emergency triple by-pass heart surgery; and my daughter was six months pregnant. I needed some financial assistance.

I soon found out that the Grant Search Asst. was a big joke. They scamed me out of over $200.00 by withdrawing from my personal account. This has really upset me, knowing that there are people out there that are so inconsiderate and rude.
Now I am in a bigger bind now.
Thanks for NOTHING!

Marcia
Crookston, Minnesota
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 01/02/2008 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-search-assistant-raven-media/utah/grant-search-assistant-raven-media-ordered-a-one-time-cdbook-on-grants-for-individuals-296494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Tuesday, February 19, 2008

Marcia, I have located your accounts and find that you have no current account with our company. The only accounts I can find have had no charges since 2006 and there has been no where near $200 in charges.

Please contact me right away so that we may get this matter resolved. My email address is ryanr@wskc.org and my cell number is 435-773-1795.

If you are another customer that is reading this and would like to reach our customer service department Monday-Friday 9 am-9 pm Eastern Standard Time that number is 1-866-396-5718.

If you are reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.

Respond to this report!
What's this?

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Thursday, January 10, 2008

I would like to discuss Marcia's concerns with her to insure that she is taken care of.

First and foremost I offer an apology for the breakdown in service Marcia obviously experienced. Marcia, I was unable to locate your account, if you come back to read this and want to discuss your accounts please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time.

If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Marcia. Hopefully, we will hear from her soon so that we can be sure she is satisfied.

Sincerely,

Ryan R.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now