• Report: #1065151
Complaint Review:


  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: bogota — bogota New Jersey
Internet USA

guardsman urchased a sectional from Bob's furniture 2010. Less than 3 years leather damage occurred. Called to utilize the GOOf PROOF insurance purchased for 129.00 dollars. Was told by customer rep. that because it was not a "specific" determinable incident that I was not covered. However, I could shell out more money for a technician to come to my home to repair the furniture. Then she told because I had paid for the GOOF PROOF service in the past that she could offer me a 10% discount. What an insult. I requested to speak to a manager. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Of course she "Julia" was not available. I left a message informing the manager that I would be contacting the BBB and my State Attorney General. Also I researched that the Guardsman company has 720 complaints and that customers like myself have had MANY reasons given by customer representatives of why their damaged /soiled furniture COULD not be serviced by GUARDSMAN! 

This report was posted on Ripoff Report on 07/08/2013 06:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/guardsman/internet/guardsman-urchased-a-sectional-from-bobs-furniture-2010-less-than-3-years-leather-damag-1065151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on guardsman

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?