• Report: #319573
Complaint Review:

Harlem Furniture

  • Submitted: Thu, March 20, 2008
  • Updated: Thu, March 20, 2008

  • Reported By:Nope Illinois
Harlem Furniture
2471 S Randall Rd Algonquin,, Illinois U.S.A.

Harlem Furniture - Fraud Indicate I don't want credit insurance on application, but they signed me up anyway Algonquin, Illinois

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I bought furniture from Harlem furniture in late January, 2008. I decided to finance the furniture, and the salesperson indicated that credit insurance was "totally free." I verbally declined to sign up for the insurance.

A couple of minutes later, a second salesperson approached offering the insurance. I again declined verbally. He left, and the first salesperson returned. I was given a credit application to fill out.

In the center of the application was information about credit insurance. I checked the box indicating that I did not want insurance. I placed my initials next to the box.

About a month later, I received a letter thanking me for choosing American Bankers Life Assurance Company for my insurance needs. I immediately called Harlem Furniture to ask them what happened. They said I must have been mistaken, and that they're sure I checked the box indicating that I did want insurance. I explained to them that I'm sure I didn't, and I'm also sure I said "no" to two different salespeople. I asked them to fax me a copy of my credit application. Shockingly, they couldn't find it.

I then called American Bankers Life to cancel the insurance. After I was placed on hold for approximately thirty minutes, I asked if they could fax me a copy of my credit application. They said Harlem never sends them the credit applications, only the customers' personal/billing information.

Anyway, American Bankers Life said they'd send a form for me to fill out so that I could cancel the insurance.

I have yet to receive a form.

There are other similar complaints on rip-off-report. Any lawyers looking for a class-action fraud lawsuit? I'd be happy to take part in the litigation.

Nope, Illinois

This report was posted on Ripoff Report on 03/20/2008 06:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/harlem-furniture/algonquin-illinois-60102/harlem-furniture-fraud-indicate-i-dont-want-credit-insurance-on-application-but-they-s-319573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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