Report: #734102

Complaint Review: Heritage Web Design

  • Submitted: Fri, May 27, 2011
  • Updated: Fri, May 27, 2011
  • Reported By: Tina — Santa Maria California United States of America
  • Heritage Web Design

    United States of America

Heritage Web Design HIT Web Design This company promised me a 100% fully functional website, with 5,000 product entries. They went out of business, unbeknownst to me, with 1,000 items up and problems in some of the files that needed co Internet

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We were promised by HIT that we would have 5,000 product entries on our website. They went out of business and left us with 1,000 products in our shopping cart. Some of the files have problems with them, but I can't fix them. Whenever I asked my design person at HIT to help me correct files, she would have me re-download Excel files. Finally she emailed me parts of a document to help me add products by going into the back files. But there are still problems with images, drop down menus versus radio menus, etc. that I can't fix. I have to pay another design firm to do this, and create 4,000 product pages that we already paid for. I was NEVER contacted by anyone that HIT had gone out of business, so I was shocked to put it mildly. I found out by searching the Internet for them.
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This report was posted on Ripoff Report on 05/27/2011 03:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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