• Report: #1141621
Complaint Review:


  • Submitted: Fri, April 25, 2014
  • Updated: Fri, April 25, 2014

  • Reported By: Mary Jean — York Pennsylvania
Internet USA

Hotwire Bait & Switch Internet

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I did the blind bid on Hotwire for a hotel with a 3.5 star rating and the price of the hotel was normally $134.  I ended up with a 2.5 star.  When I complained,  I was offered a one time refund & a rebook.  I was instructed to pick a hotel from their regular listing.   My "3.5 star" was $81 a night and the 3 star I picked was $93. I was informed I would have to pay the higher price.  Obviously they weren't interested in making it right. 

Do not believe Hotwire's slogan  "4 Star Hotels for 2 Star Prices."

This report was posted on Ripoff Report on 04/25/2014 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire/internet/hotwire-bait-switch-internet-1141621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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