Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #948880

Complaint Review: Hotwire - Internet

  • Submitted:
  • Updated:
  • Reported By: anonymous — Seattle Washington United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Hotwire Internet United States of America

Hotwire Hotwire: Misleads with Distances or when one mile is two. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Next week I am flying into a unfamiliar city late at night and booked a hotel on Hotwire.  They listed the hotel as between .2 and 3.2 miles from the airport.  Once the hotel name and address was revealed I used google maps and depending on the route it was 4.2-4.8 miles.  Likewise, I got a similar result on the Hotel's website.  

I pasted this information into an e-mail and said that the distance was not as advertised.  The response I received was that the distance was not driving distance, but as the crow flies.  Since I am lacking wings and I can find nothing disclosing this on the website, I believe this is deceptive advertising.  

Hotwire then explained their policies and why they could not cancel the transaction.  I certainly see a huge difference in making a purchase based on incorrect information vs. being disappointed with the result.  Again, I cannot find anything on their website saying that distances are not driving distances, but as the crow flies.    Buyer beware.

This report was posted on Ripoff Report on 09/30/2012 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/internet/hotwire-hotwire-misleads-with-distances-or-when-one-mile-is-two-internet-948880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now