Hotwire They lie and rip you off Internet

I am a sophisticated traveler, so when I had to be in New York City for a family event , I was trying to save money, yet keep the kind of quality I prefer. So I decided to give their up to 50% off a try. I read all the well known chains they advertised, and selected a location, and ended up with a hotel I never heard about. This is reported by them to bqe 4* or better. Iafter I booked and spent nearly $500. I found it was not a well known chain, and a condo building gone bad. Our room was very small and had a full Suzette bed for 2 big people. I immediately called and ask that they change me, and they refused. did inroad the I full page of fine print? I did my research and goof hotels lists this hotel at 2.5*. I could have bookedvit directly through kayak for the same price, contrary to the 39% SAVINGS that popped up when I booked. Faithkaryn Breckenridge, Colorado