• Report: #870262
Complaint Review:


  • Submitted: Wed, April 18, 2012
  • Updated: Wed, April 18, 2012

  • Reported By: wesley — Lexington Kentucky United States of America
Lexington, Kentucky United States of America

Hotwire deceptive star rating and price Lexington, Kentucky

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I was totally deceived by Hotwire. I booked a hotel room in Savannah, GA. Hotwire displayed $115(at other sites)$66 hotwire (Great Deal checkmark) and a 3 Star rating. I looked at the potential 3 star listing, such as DoubleTree by Hilton, Four Points by Sheraton,  Crowne Plaza Hotels & Resorts  Hilton Garden Inns,  Homewood Suites by Hilton and other brand-name and independent hotels. I was certianly under the impression that I would end up in one of those hotels. To my surprise I was assigned Days Inn ($84.66). I went to the Days Innn site and found that they are selling the room for $86.44 including tax. I saved a huge $2 discount. wow!!! Our previous experience with DI has been terrible. it is a 2 star or less hotel in most circles. I called Hotwire to complain, the attendant and supervisor had their own version of how hotwire grades star and wouldn't cancel my booking. I think this is highly misleading and deceptive. I thought I was a getting a great hotel, but had to settle for less; I thought I got a great deal, but only to find the hotel was offering about the same price. This really sucks. Hotwire is deceptive and doesn't stand behind their advertisement.

This report was posted on Ripoff Report on 04/18/2012 05:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire/lexington-kentucky-40514/hotwire-deceptive-star-rating-and-price-lexington-kentucky-870262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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