Complaint Review: Hotwire - Nationwide
- Hotwire hotwire.com Nationwide U.S.A.
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- Category: Travel Services
Hotwire Made a last-minute reservation...and had it cancelled at the next-to-last minute! Nationwide
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I reserved a two-night stay starting the following day through Hotwire. A few hours after I made my reservation I got an email from Paypal that I had been refunded. I emailed Hotwire asking what I should do and got an auto-reply that I would be answered in under two hours. 5 or so hours later, I'm looking for another room because I was leaving the next morning and absolutely needed to secure a room, and I get a reply that there is nothing they can do, and to call their number.
Since I didn't have the time to be talking to a machine or someone in India, I ended up going directly to the website of the hotel Hotwire placed me at in the beginning, and got a better rate for the rooms anyway.
Save yourself a hassle-don't go to Hotwire
Anonymous
Philadelphia, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 02/29/2008 06:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/nationwide/hotwire-made-a-last-minute-reservationand-had-it-cancelled-at-the-next-to-last-minute-313231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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