Report: #1084420

Complaint Review: Hotwire

  • Submitted: Sat, September 14, 2013
  • Updated: Sat, September 14, 2013
  • Reported By: Doreen — Honolulu Hawaii
  • Hotwire

    San Francisco , California
    USA

Hotwire Expedia If you search under Expedia it hooks you to go to their sister company hotwire at a cheaper rate, then you get ripped off, you think you entered 8 days with a certain quote, but it ends up being only 7 days. They won't refund you and you have to pay the extra cost for the extra days. If you don't take a screenshot of what you did, you have no choice. San Francisco California

Show customers why they should trust your business over your competitors...

Expedia is the front for legitimate bookings.  You will see a link on their site which shows cheaper prices on hotwire.  BEWARE.

If you hit that link they will quote you something when you think it is for 8 days for example, but when the final confirmation comes through it is for 7 days.  They will NOT refund you even if you call immediately.  If you did not take a screenshot of what you ordered, you are screwed.  They charged me for that extra day of car charge and I had to take it or end up sitting in the airport.  I asked for a refund so I could keep looking and said I could not.

I think that expedia is the legitimate site and they purchased hotwire as the bait and hook entity. Very disillusioning.

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This report was posted on Ripoff Report on 09/14/2013 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire/san-francisco-california/hotwire-expedia-if-you-search-under-expedia-it-hooks-you-to-go-to-their-sister-company-ho-1084420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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