Complaint Review: HP
HP HP Pavilion a6720f Desktop PC support Internet
On 3/4/2013 the PC started to malfunction during startup. On 3/6/2013 the unit could not even get into the desktop anymore. On 3/7/2013 I called HP and the rep told me they cannot honor the service agreement despite having records of the issues occurring 3/4/2013 because "The agreement ran from 3/6/2009 - 3/6/2013".
Sounds like the HP service software was sitting on my device like a time bomb. As soon as the service "ran out" the device dies. How's that for quality?
This report was posted on Ripoff Report on 03/08/2013 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hp/internet/hp-hp-pavilion-a6720f-desktop-pc-support-internet-1025605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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