Report: #65295

Complaint Review: HRS USA BEST BUY

  • Submitted: Tue, August 05, 2003
  • Updated: Wed, October 08, 2003
  • Reported By: East Moline Illinois
    Retail Serviece PO BOX 17298
    Baltimore, Maryland

Show customers why they should trust your business over your competitors...

I have been paying my credit card payment every month and my min. payment is only $14. And I just tried getting a house. My credit score has dropped a lot since they said I have had 2, 30 day late payments and 1, 90 day late.

I'm sorry, If I was gonna skip out on my bills, it wouldn't of been my smallest payment of $14 dollars. And even when I send them a payment, I get a bill back with a late charge of $29.00 and 2 deferred finance charges. Even though it shows a payment with a "thank-you". I am sick of getting screwed over!
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East Moline, Illinois
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This report was posted on Ripoff Report on 08/05/2003 12:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

HRS and Best Buy rip-off artists neglict billing customer for four months, cheating a disgrentled customer out hundreds in finance charges

AUTHOR: Sean - (U.S.A.)

I purchased a 42' T.V. from the Downers Grove Best Buy location this past May. All month I waited for the bill, but it never came in the mail. Concerned, I contacted the Best Buy Manager at this particular location to infrom them of HRS and their negligence to send my T.V. bill to my apartment. The manager assured me of it's arrival, and said not to worry. It is now October, and all I get are phone calls from their goons leaving messages that state,"It's in your best interest to call me, for your bill". I don't know about any of the other people getting cheated, but I don't have the time for this. I manage two seperate resturants, I don't have time to do their jobs for them.
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#2 UPDATE Employee


AUTHOR: Zero - Customer Serivce Rep - (U.S.A.)

Lots of people think that best but is the company responsible for the intrest rates and for the late statements that you receave in the mail. Hell they even say best buy on them. in truth HOUSEHOLD bank if the company you all need to be speaking yelling and complaing at regarding all you credit problems so before haiting on a good company "RESEARCH AND ASK QUESTIONS" oh yeah also try reading the freking manuel people. any problems please call 1-800-365-0499 for credit issues or 1-800-369-5050 for best buy Corporate or even 1-888-BESTBUY dont call your local best buy regarding any problems with credit returns exchanges dilivery or general complaints thanks.
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