Complaint Review: ILD Teleservices - Internet
- ILD Teleservices ildtelecom.com/support/contact.html Internet U.S.A.
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- Category: Telephone Companies
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We have incurred an unauthorized charge of $8.27 + tax = $9.97 for a collect call of 4 minutes from Nogales So Mexico on Sun 2-12-06 at 3:49pm from phone # ****ROR REDACTED FOR SECURITY PURPOSES))). No one was home this day until after 7pm nor did we have the need to accept a collect call from Mexico.
After recieving our bill and contacting our phone service provider (Integra Telecommunications)to dispute the charge Integra told us that since it is a third party dispute we would have to contact the company that made the charge (ILD Teleservices Inc.) We contacted ILD at 1-800-433-4518 April 11, 2006 at 11:37am central time we were told that we needed to pay the bill through our phone provider so as not to incur late charges and that we would recieve a credit within 2 to 3 billing cycles now that 3 billing cycles has passed and no refund has been recieved we again today (07-13-06) called ILD finding ourselves on hold for 1 hour and 40 min with no one picking up our call.
Shawn
savage, Minnesota
U.S.A.
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This report was posted on Ripoff Report on 07/13/2006 10:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ild-teleservices/internet/ild-teleservices-ripoff-internet-200989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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