Report: #265866

Complaint Review: Inphonic

  • Submitted: Tue, August 07, 2007
  • Updated: Tue, August 07, 2007
  • Reported By: Stockton California
  • Inphonic


Inphonic demanding reimbursement of $250.00 equipment discount for equipment already returned to them Ripoff Internet

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In March, I attempted to purchase a new cell phone at a Radio Shack Store. As they did not have the desired model in stock, they ordered one on line. When I recieved the phone by Fed Ex, I realized they had also signed me up for a new cingular account. I immediately cancelled the new account and returned the phone to Inphonic per their instructions.

Almost three months later, I began to recieve emails from Inphonic requesting a $250.00 equipment discount credited to me at the time of purchase. When I called Inphonic, I was told that I owed them reimbursement for the equipment discount as I had deactivated the new account before the required 181 days. I then explained that I had returned the equipment, therefore, any discount of said equipment was mute. I was then told that, although they had received my return parcel, the phone and charger were missing; therefore, the only resolution would be to pay the $250.00.

My attorney has demanded that Inphonic stop attempting to collect money and return the $32.54 charged to my credit card when I ordered the phone at Radio Shack. Just last week, I recieved another email to contact their account resolution department. The representative read from the same script, stating I owe them reimbursement for the equipment discount credited to me at the time of purchase because I deactivated the new account. She stated she had no record or knowledge of any of my prior contacts or correspondence with Inphonic.

After my dealings with them, I can't say I was surprised to find the number of reports on this website concerning Inphonic. I just wish I would have punched their name into a search engine sooner. Unlike most victims, I'm only out $30.00 right now. It could, however, potentially cost me alot more in time and money if they attempt to ruin my credit by reporting this alleged dept to a credit bureau or credit reporting agency.

Stockton, California
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This report was posted on Ripoff Report on 08/07/2007 02:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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