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Report: #810163

Complaint Review: Instant Checkmate - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: JRuth — Indialantic Florida United States of America
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  • Instant Checkmate Las Vegas, Nevada United States of America

Instant Checkmate Steals Credit Card Numbers Las Vegas, Nevada

*General Comment: The company does not steel credit information it is actually a secure site

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I went online to do a back ground check on a prospective employee last April 2011 and came across the instant checkmate site which claims it can find existing public records
of anyone and so I typed the name of interest into the little search box they provide.
I was then prompted and told that all kinds of information existed on that person but would have to pay $1 for a free one week trial first and was directed to another page where to pay by cr card.

However upon entering my card infomation a red pop up told me that my card information was no good and so thinking that perhaps I had typed in a wrong number or missed one I carefully re typed the same cr card info twice. However, the second time produced the same results, a message that my cr card was not valid. Actually, it was not a cr card but actually my bank debit card which draws funds directly from my checking account.

Anyway I never could access any info, kept being told that my cr card was no good and gave up and quit trying.

I also have two bank accounts which I use alternatively for different work I do  and after August stopped using the account I had tried to use to pay for Checkmate but left it open with a small balance of $100 in it while my economic activities shifted to my other account.

Then in mid December the bank notified me of an over draft in my one account which I did not understand because I had not used the account in almost five months. However when I went into the bank to talk to a service rep to   see what the problem was and she pulled the account up, it was all charges from Checkmate at the rate of $24.99 month since last June. 

So it seems that their site is designed to trick people into providing cr card info and deceives them into thinking that nothing was ever charged due to some glitch and in fact they were just harvesting crd info and then waiting. In my case they waited two entire months before starting to charge me $24.99 per month....or actually steal it from me.  What is ironic is that this company which claims to be a defender of truth and justice and a service to protect the innocent about hidden potential criminals in their midst is in fact nothing but a criminal racket itself. 

Best to avoid these people and do not give them any personal info as it will only be used to steal  from you and for possible other identity fraud futher down the line
. These people are evil and if anyone knows how to report them to law enforcement, they should try to bring them down.  It is interstate fraud and so this should be Federal.  JR

This report was posted on Ripoff Report on 12/16/2011 03:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/instant-checkmate/las-vegas-nevada-/instant-checkmate-steals-credit-card-numbers-las-vegas-nevada-810163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

The company does not steel credit information it is actually a secure site

AUTHOR: anonymous - (United States of America)

POSTED: Thursday, February 23, 2012

sometime unfortunately the site does update its billing systems and sometimes it will give you an error message when inputting the credit card number. It is very possible you were signing up on the cusp of the update and that could be the reason why that charge had appeared. However they do provide a toll free number to contact for any issues pertaining to the site, and a simple phone call could have save you the hassle. All agents are trained to work with each client individually and they could have verified that the account was created. that number is 1-866-490-5980 if you need further explanation of why you were charged as well as if there was no activity they are usually really great at refunding the charge if the account was not accessed.


instant checkmate clearly states several times on their webpage that the following site is used for public records investigating. the key word is public record which does not pertain just to criminal records. this does however provide public housing, marriage, death, contact information, open public unsealed criminal records as well. it also does state in the disclaimer that in some cases record will not appear up to date. depending on the state, that particular state might be back logged up to 5 years on those public criminal reports so certain reports might not be available to date. If you have any type of public record, your name will appear on this site. this does not mean you have a criminal record it just states you have open public records pertaining to the specific name searched. every account does have a criminal record section, if you do not have a record it will state no criminal records found in that section. It is very important to read the disclaimers and the terms and conditions as well what the site provides before you criticize a company online for other potential customers to read about. I have had this service for a total of 4 months and i have had nothing but good experiences with the staff and company, but of course i took the time to read about the site before i just put in my information or a pointless complaint.

disclosures
Please do not use InstantCheckmate.com as a substitute for your own due diligence, research or caution when investigating others. While we strive to provide the most helpful information we can, we do not represent or warrant that the results we provide will be 100% accurate or up to date. There may be criminal history and/or other records that are not present in our results for a variety of reasons and users should be aware of such possibilities. Instant Checkmate does not provide private investigator services and this information should not be used for employment, tenant screening, or any FCRA related purposes. Instant Checkmate does not make any representation or warranty as to the character or the integrity of the person, business, or entity that is the subject of any search inquiry processed through our service.

links for terms and conditions and privacy pollicy
http://www.instantcheckmate.com/privacy_policy
http://www.instantcheckmate.com/terms_conditions

as well i provided frequently asked questions from the sites FAQ link to give a breif description of how and why your name would appear on the site.

What is InstantCheckmate.com?InstantCheckmate.com provides you with the most useful, detailed and important information on just about anyone. Whether researching criminal history, phone numbers, addresses, demographic data, census data, or a wide variety of other information, we help thousands of Americans find what they're looking for each and every day.Where do you get the data for these reports?InstantCheckmate.com compiles reports from millions of public records including information provided by state and local governments. All of the information contained in our reports is part of what is referred to as the "public record."What are the benefits of InstantCheckmate.com?Unlike most of our competitors, InstantCheckmate.com allows our members to make informed decisions about the people in their lives on a budget. While most background check providers charge a per report fee, InstantCheckmate.com members have the ability to perform unlimited searches for a low monthly rate.How do I cancel my membership?Our number one goal at InstantCheckmate.com is customer satisfaction. If you wish to cancel your membership, feel free to call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Will I be billed every month for this service?The Instant Check Mate website offers three basic membership plans. All membership plans are billed up front for the entire term selected. By default, all plans are scheduled to renew automatically when the selected term comes to an end. If you do not wish to continue the InstantCheckmate.com service, call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Can I sign-up over the phone?Currently, customers may only sign up for InstantCheckmate.com over the internet.How do I remove my information from your site?If you would like to remove your information from our site, please visit our opt out page.How do I change the password for my account?To update your password information: 
Log in to your InstantCheckmate.com account with your username and password. Click the "Edit Account Info" link located in the upper right hand corner of the main web page. Enter the new password in the appropriate field. Click on "Change Password".

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