• Report: #938895
Complaint Review:

Ivory White

  • Submitted: Mon, September 10, 2012
  • Updated: Mon, September 10, 2012

  • Reported By: Jackie — Scottsburg Indiana United States of America
Ivory White
IvoryWhite 6330 N. Washington Street Unit 8 Denver, Colorado United States of America

Ivory White Charged Debit Card upon cancelling during trial offer Denver, Colorado

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 (I am writing for my son)  Upon Cancelling a trial offer during trial period, I received an email from Ivory White that I could keep the package, and I was being charged $39.41  The reason for cancelling is so I would not be charged.
The company Ivory White states they are available 24/7  I tried calling and could not get a live person because they said they werent there due to it not being normal business hours.
Being charged is not in their cancellation policy, upon the items being returned, I was not given a chance to return the items. I sent their customer service an email, they have not responded as well. I keep trying to call and I am unsuccessful talking with an agent.
As of this morning my card was charged. I now have to get in touch with my bank because this was not an authorized transaction.

I have also found other consumers who have had serious problems with this Ivory White Company

Jackie (For Christian)
Scottsburg, IN.

This report was posted on Ripoff Report on 09/10/2012 05:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ivory-white/denver-colorado-80216/ivory-white-charged-debit-card-upon-cancelling-during-trial-offer-denver-colorado-938895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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