• Report: #106750
Complaint Review:


  • Submitted: Thu, September 02, 2004
  • Updated: Sat, September 04, 2004

  • Reported By:IRVINGTON Kentucky


*Consumer Comment: I have a question

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JD BYRIDER sold me 2 vechicles, a 1994 explorer, and a 1994 f150 truck.

Both where sold for three times the blue book price.

Both vechicles where broke down within 6 monthes time. The explorer the front-in fell out. The f150 all the engine seals where gone, the transmission seals gone.

We had bought an extended warranty. We tried to contact the dealer, they would never return our calls, we would call two and three times a day, No response.

After a week of this no response, our contract was sold to a company in Florida. We contacted them. They informed us they didn't honor the warrenties, they just collected payments.

We are left with two cars that don't run and a large car payments.


This report was posted on Ripoff Report on 09/02/2004 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/j-d-byrider/louisville-kentucky-401422/j-d-byrider-ripoff-sold-a-lemon-car-for-an-outragous-price-louisville-kentucky-106750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I have a question

AUTHOR: Robert - (U.S.A.)

I have been reading some of these complaints and I understand that sometimes companies can really mess a person over, but you seem to give very little in the way of specifics in your complaint. Hopefully you can answer these questions to clarify why you are upset.

1. Did you buy both vehicles at the same time, or at different times? If at different times had you had any problems with the first vehicle when you got the second?

2. Since you knew these cars were marked higher than book price, why did you buy them? What were the extenuating circumstances that made you go ahead with these purchases?

3. What number did you try to reach at the dealer? I have never been unable to get an answer when calling a Sales lot? Did they answer and not call you back? Were you calling a special number?

4. Did you begin having problems with both cars ar the same time? Your post seems to indicate they both had problems within days of each other. I find this to be a little odd.

5. Why was your contract sold to a 3rd party? Do you mean your loan contract? If so then your warranty would still be through the dealer unless they sold that too (it works the same way regaurdless if you buy new or used. New car dealers seel almost all their loans but still administer the warranties).

6. Why didn't you go into the lot personally to request help? How long in total has these two car issues been outstanding? According to your post you have never talked to anyone at the dealership so they don't even know you are having a problem. Is this correct?

Perhaps if you provide us with a little more data we can try to offer suggestions.
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