ED Magedson – Founder
JAM Enterprises3153 S. Lincolin St Englewood, Colorado USA
JAM Enterprises Order late delivery. No set up support. False claims as to set up. No refund of money owed me. Englewood Colorado
I ordered a cable box from JAM Enterprises in early Nov. 2013 and was told delevery inv 14 to 20 days. It did notarrive until mid Dec. 2013.
I was told it was a plug and play unit, it was not. I spent over 4 hours on the phone with Comcast to get it working.
When I ordered the box I was told they would help me on the phone to do the set up, they did not.
I was told it would work just like my Comcast rented box, it did not. Their ad says on-demand where aviable, I had it on toh Comcast box but not on the JAM box.
I returned the box to JAM and they refuse to refund my money.
I contacted my lawyer, he suggested a facebook page to get other victums together for a class action lawsuit. E-mail is (((redacted))) I am also going to file complaints with the FCC and the FTC.
This report was posted on Ripoff Report on 03/06/2014 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jam-enterprises/englewood-colorado-80113/jam-enterprises-order-late-delivery-no-set-up-support-false-claims-as-to-set-up-no-ref-1128857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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