• Report: #476214
Complaint Review:


  • Submitted: Tue, August 04, 2009
  • Updated: Tue, August 04, 2009

  • Reported By:sylvania Georgia
jomashop.com New York, New York U.S.A.
  • Phone:
  • Web:
  • Category: Liars

Jomashop Lies, Lies, and more Lies. NO WARRANTY ON ANY WATCH. Customer service=WHAT A JOKE New York New York

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Jomashop is a huge SCAM site. They lie and lie to get your business but don't be fooled. They are not an authorized dealer of ANY watch. So...that = NO WARRANTY.

Like thousands before me, I found this out the hard way. The dive watch I purchased was sent back. All I can say is MISTAKE. The 6-8 week repair took over a year! It was by far the biggest hassle of my life trying to deal with these idiots. Believe me, every employee at Jomashop up to the head guy is a Moron and will Lie their a*s off.

I sent the watch back to the manufacturer first until I realized they were not an authorized dealer. They manufacturer agreed that the watch breaking was not my fault but Jomashop claimed that it was definitely my fault and I would have to pay.

Oh well, I said fine, I'll pay. Having contacted Jomashop several times a month, they still took over a year. And get this. When it was finally returned to me they sent it to the wrong address and never admitted any mistake. They said it was my problem and I would have to track down the watch at the address they sent it to.

So I eventually track down the watch to find out that after over a year and countless hours on the phone and countless e-mails, the watch was not even repaired.

I was so pissed. They told me over and over that it was repaired and sent back to me. ALL LIES. I advise no one to buy anything from this site EVER!

sylvania, Georgia

This report was posted on Ripoff Report on 08/04/2009 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jomashop/new-york-new-york/jomashop-lies-lies-and-more-lies-no-warranty-on-any-watch-customer-servicewhat-a-joke-476214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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