• Report: #928699
Complaint Review:


  • Submitted: Fri, August 17, 2012
  • Updated: Fri, August 17, 2012

  • Reported By: anon — horse shoe North Carolina United States of America
140 58th st brooklyn ny 11220 Internet United States of America

Jomashop.com selling misrepresented defective and maybe used watches Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered a Watch about a week ago, for about $110 and it was priced competitively.  When it arrived it did not include any insturctions and warranty cards and was sort of simply stuffed in a package that clearly made it look like it was not factory fresh, although the merchandise was represented as new.  I don't think so.  ALso the web site said in 2 places the watch band was canvas and it turned out to be nylon, which had it been described properly I would not have purchased it.  THirdly, the watch only worked about 6 hours at a time.  I called to return it and was told that the band was considered a "typo" and was not an acceptable reason to return it, I was also told that any return had to include all the paperwork I was not sent in the first place and that the reason the watch was not working properly was I did not follow the instructions (which were not included) and I have some other very pricy watches so that was bogus.  It was a simple automatic.  Then instead of even discussing the issue with me the rep said they might send me a return authorization and then they would decide based upon condition etc if they would give me a refund and how much they might deduct for the missing paperwork  (which again was not included).  I called the credit card company and they will reverse the charge if I do not get a full credit within 15 days.  I see others here had similar issues with this company and I should have checked here first.  I recommend dealing with dealers other than this one.

This report was posted on Ripoff Report on 08/17/2012 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jomashopcom/internet/jomashopcom-selling-misrepresented-defective-and-maybe-used-watches-internet-928699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Jomashop.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?