Report: #1322275

Complaint Review: Jpay - Florida

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Ripoff Report is Xcentric Ventures

Submitted: Sat, August 13, 2016
Updated: Sat, August 13, 2016
Reported By: Kristine Woodcock — Norton Ohio USA

Author Confirmed

Why?

Jpay Florida USA

Phone:
Web:
Category: Miscellaneous Electronics

Jpay The customer service will not help facilitate the issues with the prisoners. This is what customer service does! Miami Florida

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Jpay services takes the money from the prisoners and they tell them to open a trouble ticket. The prisoners open ticket after ticket with no resolve . I call customer service and they tell me they cannot contact the facility team and I need to have the prisoner open a help ticket! If customer serivce cant help who can? The main office should be able to help facilitate with the institution to resolve the issue. Isnt that what customer service center does?

This report was posted on Ripoff Report on 08/13/2016 06:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jpay/florida/jpay-the-customer-service-will-not-help-facilitate-the-issues-with-the-prisoners-this-i-1322275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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