• Report: #1137540
Complaint Review:


  • Submitted: Wed, April 09, 2014
  • Updated: Wed, April 09, 2014

  • Reported By: roin — warren Michigan
Internet USA


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In 2013, someone knocked the door and said they have a program to lower the gas rate. After I sign the contract the gas bill trippled!!! In the beginning, I don`t realize that. I just thought they are part of Consumer Energy.

  I live in a apartment. The gas bill is about 70-100 per month before this guy came in the winter.  In this year, when my monthly bill reach to 367, I realize there must be some problems. After I called the Consumer Energy, they said this company is a different company.  I said:" I will not pay any cents to this company. I am in a fraud case." The Consumer Energy customer service said:" You have to pay full bill to avoid the shut off."

I called the Just Energy, the customer service said:" if you don`t satisfy your bill, you should call us earlier, and we would give you the fix rate." Why don`t you give me the fixed rate when I sign the contract instead of playing the words game with me now?. [continued below]....



 The following is the difference before AND after I choose Just Energy.


Gas Charges
Customer Charge $10.50
Gas Distribution 15.4@ 2.605400 $40.12
Energy Efficiency 15.4@ 0.224300 $3.46
Gas Cost Recovery 15.4@ 5.450300 $83.93
Total Gas $138.01




Gas Charges
Customer Charge $10.50
Gas Distribution 22.2@ 2.605400 $57.84
Energy Efficiency 22.2@ 0.213100 $4.73
Gas Decoupling Surcharge 22.2@ 0.190700 $4.23
Just Energy 866/587-8674
Supplier Charge 047 22.2@13.086000 $290.51
Total Gas $367.81


This report was posted on Ripoff Report on 04/09/2014 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/just-energy/internet/nbsp-just-energy-i-was-scammed-internet-1137540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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