• Report: #197648
Complaint Review:


  • Submitted: Thu, June 22, 2006
  • Updated: Thu, June 22, 2006

  • Reported By:Dayton Ohio
3979 Indian Ripple Rd Beavercreek, Ohio U.S.A.

LA TAN VIP Trouble Cancelling Membership Ripoff Beavercreek Ohio

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I no longer needed LA TAN and asked to cancel my membership at the salon. The operator's gave me a number to call to cancel and they could not accept cancellations at the salon.

After calling the number several times and leaving my contact information on a message machine,no calls were ever returned. Mean while every month my credit card was billed $24.00 for 10 months. I called the salon once more and they gave me the same number and an additional VIP number which I called after no response.

The VIP support person I spoke to wanted to fax me cancellation papers. By this time I felt the contract was already broken and told him the contract is void. They put a hold so no additional billings would hit my credit card. I was also told that I could cancel at anytime at the salon. This is a serious communication problem because the salon would not cancel it.

I called my card provider and was able to dispute 5 months of charges which is currently under investigation. LA TAN will respond after the investigation... outcome unknown.

Dayton, Ohio

This report was posted on Ripoff Report on 06/22/2006 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/la-tan/beavercreek-ohio-45440/la-tan-vip-trouble-cancelling-membership-ripoff-beavercreek-ohio-197648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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