Complaint Review: Ltd Commodities - Internet Internet
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- Author Confirmed
- Ltd Commodities 2800 lakeside drive bannockburn Il 60015 Internet United States of America
- Phone: 8472955532
- Web: ltdcommodities.com
- Category: Better Business Bureau
Ltd Commodities I paid infull for an order, and received worong items, which were never replaced and I was not given my refund on thereturned items since september Internet
*UPDATE Employee: Here to help
Show customers why they should trust your business over your competitors...
I placed a catalon order with LTD commodities and paid by check $201.05, When the items were shipped, they carton contained incorrect items, so I returned those items which were a pirate ship cat house, and 8 large snowflake lights. I requested a replacement and LTD confirmed receiving these items back to their wharehouse, and NEVER replaced or refunded my money. I tried to call them, fax them and email them, no results as of today. I indicated that I needed the lights to decorate our store windows for Christmas, and still no reply.
This report was posted on Ripoff Report on 12/15/2009 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ltd-commodities/internet/ltd-commodities-i-paid-infull-for-an-order-and-received-worong-items-which-were-never-r-539980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Here to help
AUTHOR: Melissa M - (U.S.A.)
SUBMITTED: Wednesday, December 16, 2009
Hello Gregory,
I am so sorry to hear that you received wrong merchandise and have been unsuccessful in receiving replacements for what you had initially ordered. LTD Commodities is deeply concerned when we hear about situations such as this and completely understand your frustration.
Our goal is to provide legendary customer service to every customer on every order and sincerely apologize you did not receive this treatment.
I would love to resolve this matter to your complete satisfaction prior to Christmas. Please send me your account information and the best way and time to reach you directly at helpline@ltdcommodities.com and I will contact you immediately.
I look forward to hearing from you right away!
Kristy Gomez
eCommerce Customer Support Specialist
LTD Commodities
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