• Report: #1148046
Complaint Review:


  • Submitted: Mon, May 19, 2014
  • Updated: Mon, May 19, 2014

  • Reported By: hystrung032 — philadelphia Pennsylvania
2400 govenro prince blvd. woilmington, Delaware USA

maaco don't give maaco your money wilmington Delaware

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as a previous employee at maaco. I worked for the maaco in aston p.a. Wilmington de, and lawnside n.j.. this is not an attack on these stores i'm just bringing to light the truth take it or leave it, their not painting my car. these three locations are owned by a man named frank castellino. he rips off customers on a regular basis. if you purchase a basecoat\clearcoat special the chances are it will be painted in single stage. let me explain single stage to you. single stage is basecoat and clearcoat mixed together. it's shot in 2 coats metallic colors can't be buffed so any flaws can't be fixed. maaco policy states their can be up to 9 defects per panel, that's a lot. before they have to fix it. most places will fix the job if a customer complains. single stage fades, chips lifts, and wrinkles very easily. it will last about 18 months. hence why they only give you a 1 year warranty. the offer a basecoat\clearcoat for around 800.00 it's a rip off. the quality of paint they use is junk. it's bottom of the barrel I paint cars and I wouldn't put it on my car, and i'm sorry to say I put it on other peoples car. they have a quality paint line but they only use it on their more expensive package. But the stores I've worked at won't actually buff your car even though you pay for it. they prey on your ignorance or lack of education in reference to paint. they win you lose.

      Let me explain why I WAS an employee and I'm not now. the owner bounced 3 of my pay checks. each time it cost me 300.00. I did work and wasn't paid for the jobs. I worked four days and they gave me a check for 180.00 after taxes 205.00 before. I was their painter. Lying is of no intrest to me. if I lie you won't believe anything I say. i'm only informing you so you can see why i'm doing what I'm doing. you can choose to go to maaco. in some cases it's worth it. who has the money to spend 3,000.00 on a paint job on a car worth 2k. I get it i'm just onforming you the consumer that if you wanna get your money worth go to a different location. if you have gone to these locations and you wanna know what is wrong with or will go wrong with your paint job email me at (((redacted))) I will look at your car and see if their is something worth complaining about. i'm not interested in nit-picking that's not what this is about. it's about helping you get what you deserve and not what they think you deserve. if you want quality go to another maaco that's my advice take it or leave it.

     To explain briefly why I worked at three locations. they were having painter problems I started in lawnside they moved me to aston they moved me back to lawnside then finally to Wilmington where they bounced my 3rd check and shorted my pay, I quit, wouldn't anyone. I went from making 40k a year to making twenty. This is how they treat their employees, how do you think they treat you/your car.

This report was posted on Ripoff Report on 05/19/2014 05:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/maaco/woilmington-delaware-19802/maaco-dont-give-maaco-your-money-wilmington-delaware-1148046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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