Report: #745604

Complaint Review: Macy's

  • Submitted: Sun, June 26, 2011
  • Updated: Sun, June 26, 2011
  • Reported By: David — Lafayette Tennessee United States of America
  • Macy's

    Internet
    United States of America

Macy's www.macys.com Untrue info in search links to get you to the site (baiting) Internet

Show customers why they should trust your business over your competitors...

Macys has links on all major search engines for their Serta Matress sale whcih simply states "free delivery - financing available". This baiting gets you to their site to browse matresses, assuming is it true. But it is blatently false as free delivery is only to "Some" areas and others are a  $225 charge. Big difference between free and $225.
When these facts are pointed out to them, they do acknowlege the link "could" be misleading, but refuse to do anything to satisfy their customer by waiving the fee for delivery.
It is obvious they lure you to their site with promises of free shipping they do not intend to deliver on.
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This report was posted on Ripoff Report on 06/26/2011 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/macys/internet/macys-wwwmacyscom-untrue-info-in-search-links-to-get-you-to-the-site-baiting-internet-745604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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