Complaint Review: MAGIC JACK - Nationwide
- MAGIC JACK Nationwide USA
- Phone:
- Web:
- Category: Miscellaneous Electronics
MAGIC JACK Majic Jack Scam Clearly advertise "Everyone Should TRY This" nation wide
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Majic Jack Scam Beware ! Had this service for 2 years, Never worked properly as advertised. I complained only to chat with a text chat customer service robot numerous times without solution, they would always point a finger at equipment failure on my end. Of course, all of my new electronic components i.e. comp & modem & internet service are all factory defects according to them. In any event getting a refund was a far cry! so i just used the call forwarding feature right to my current cell phone. Seemed to be the only feature with satisfying results. Now my number gets cut off! Ok I may have lost track that the year was up and payment is due. NO ADVISORY to renew, no call from Majic Jack, no email from majic jack nothing. just cut off service. So I dig up the unit after 2 years plug into computer and simply renew & update it. Now the new update does not allow call forwarding! After using this number for business the past 2 years, I have the luxury of loosing clients on a daily basis! Simply the worst experiance ever! All their robot chat customer service says is we are sorry, the feature is not available. Case and point- the only feature worh having is not avail. everything else is simply a cheap toy unless you enjoy having a conversation containing what-can you hear me now- call me back-forget it-you sound like you in the ocean without scuba gear!
This report was posted on Ripoff Report on 10/08/2013 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/nationwide/magic-jack-majic-jack-scam-clearly-advertise-everyone-should-try-this-nation-wide-1090284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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