Complaint Review: Magic Jack - Nationwide
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- Magic Jack www.magicjack.com Nationwide U.S.A.
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Magic Jack Beware , they charge you during trial period and never refund on return of Product Internet
*Consumer Comment: trial starts immediatley
*Consumer Comment: trial starts immediatley
*Consumer Comment: trial starts immediatley
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We got this trial offer from Magic Jack who render a product with which you can get a VOIP phone. We tried using them and found that it is not upto the standards. we decided to return it back but found out that Magic Jack charged the credit card before the end of trial period. The worst part is that they don't have a customer service over phone and you have to chat to some jerk to know that they'll refund it in a week's time and also saying they'll send a confirmation email.
We got nothing back after 2 -3 times of chat with them. Guys, this is another sunrocket trying to steal our money. No matter whether the product is a successful invention or not, we should rip these guys who try to cheat people by luring a trial offer. Finally we landed up filing a dispute claim with my credit card but still unresolved.
Suresh
Owings Mills, Maryland
U.S.A.
This report was posted on Ripoff Report on 07/20/2008 06:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/nationwide/magic-jack-beware-they-charge-you-during-trial-period-and-never-refund-on-return-of-prod-353475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
trial starts immediatley
AUTHOR: Tyler W. - (U.S.A.)
SUBMITTED: Sunday, September 21, 2008
the "30 day trial" starts on the shipping date, which is stupid because it can take up to a week to receive the product. I've read this in other posts, mind you.
It seems that instead of starting the trial when you register, they start it the moment the product is shipped; well before it is in your hands. This causes people to think the trial has ended early,when it hasn't.
This is a horrible way to conduct business. The trial should start when you receive and start using the product,not when it's shipped out,
#2 Consumer Comment
trial starts immediatley
AUTHOR: Tyler W. - (U.S.A.)
SUBMITTED: Sunday, September 21, 2008
the "30 day trial" starts on the shipping date, which is stupid because it can take up to a week to receive the product. I've read this in other posts, mind you.
It seems that instead of starting the trial when you register, they start it the moment the product is shipped; well before it is in your hands. This causes people to think the trial has ended early,when it hasn't.
This is a horrible way to conduct business. The trial should start when you receive and start using the product,not when it's shipped out,
#1 Consumer Comment
trial starts immediatley
AUTHOR: Tyler W. - (U.S.A.)
SUBMITTED: Sunday, September 21, 2008
the "30 day trial" starts on the shipping date, which is stupid because it can take up to a week to receive the product. I've read this in other posts, mind you.
It seems that instead of starting the trial when you register, they start it the moment the product is shipped; well before it is in your hands. This causes people to think the trial has ended early,when it hasn't.
This is a horrible way to conduct business. The trial should start when you receive and start using the product,not when it's shipped out,
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