Magic Jack Magic Jack not Magic a Rip Off West Palm Beach Florida

I have had the magic jack since June 2008. I used to work great until about 10 days ago. I would be in the middle of a call and the line would go dead. I would be unable to release the call and had to unplug the device from my usb port. Then the problem became worst. The next time it happened I had to contact the customer support representative through live chat.

After spending hours chatting and following the instruction magic jack eventually worked. Now day 10 into the problem. Each consecutive day I found myself having to reformat the magic jack just to get service which never lasted more than 24 hours before the problem resurfaced. As of today, I will tell everyone and anyone that is thinking of using this service to not buy the product. You will find your self spending a lot of time trying to get your service to work and no solution. Then, when you request a refund you had better have the original contents of the package in order to send it back for a replacement or a refund. They will also require you pay to ship it back. Which I find unfair and not worth it. They can take upto 7-10 days for you to get a new replacement.

If you do you this service you had better have a backup because in the event you have to call 911 and the service is out you will probably be on the short end of the stick. I can only tell my experience and for some it may be perfectly fine but you all have been warned to stay away from magic jack unless you just want a cheap second line for kids to use. Otherwise you may end up like me a sorry consumer feeling cheated and not valued for being a paying subscriber. I think I will try skype. Happy dialing.

Teko
WASHINGTON, District of Columbia
U.S.A.