Complaint Review: Mattress One
- Mattress One
7703 West Flagler Street
- Phone: 305-261-4146
- Category: Mattress Stores
Mattress One Worst Service In My Life Miami Florida
After visiting the store three times, and speaking with the manager of the store, it was agreed that a Sealy representative would have to authorize the exchange. After I was able to get in contact with that person, and send him pictures (they refused to come to the house to see for themselves), then I was finally able to exchange the mattress. Warranty is supposed to be 20 years, it's ridiculous that this $2,000+ mattress broke in 30 days.
The second part of my nightmare begins with the delivery of the box spring. Upon delivery of the new model, I noticed that the box spring was dirty and broken in several places. This was on December 30, 2008. I was told that a new, clean one would be brought back the very same day. This was a complete lie, and it was not until today, on the 6th of January, 2009 when I received the box spring.
This report was posted on Ripoff Report on 01/06/2009 07:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mattress-one/miami-florida-33144/mattress-one-worst-service-in-my-life-miami-florida-408911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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