Complaint Review: MCi Worldcom Wireless, Inc. - New York New York
- MCi Worldcom Wireless, Inc. P O Box 5211 New York, New York U.S.A.
- Phone: 800-254-8991
- Web:
- Category: Cellular Phone Companies
MCi WORLDCOM WIRELESS---BIG TIME RIPOFFS!!
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I was a customer for over a year, but every time I received a bill it was incorrect. I had to wait forever to finally get through and then wait ON HOLD for 45 MINUTES until I talked to someone. Next time the bills come out, same thing. I finally got tired of the incorrect billing charges for "roaming charges" in my area.
I called, waited the normal 45 minutes to finally reach someone and then I canceled my service since my year was up. The customer service rep tells me that my phone had been programmed wrong and I should not have been charged those roaming charges. Well, I have asked REPEATEDLY for an audit of my account so that I can pay my final bill, but only what I owe not the additional charges they have added. I have called, e-mailed and sent letters asking for AN ITEMIZED BILL!!!
You would have thought I was asking for the moon because it has been months and I get NO RESPONSE. Now they have sent me to the credit bureau for not paying when ALL I WANT IS A CORRECT BILL SO I CAN BE FINISHED WITH THIS COMPANY. I CANNOT BELIEVE IT IS STILL IN BUSINESS WITH THEIR HORRIBLE BUSINESS PRACTICES!!
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This report was posted on Ripoff Report on 12/31/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mci-worldcom-wireless-inc/new-york-new-york-10087-5211/mci-worldcom-wireless-big-time-ripoffs-10290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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