Report: #890359

Complaint Review: Menard's

  • Submitted: Wed, May 30, 2012
  • Updated: Wed, May 30, 2012
  • Reported By: Carol — celina Ohio U.S.A.
  • Menard's
    haverman rd
    Internet, Ohio
    United States of America

Menard's make consumer's believe they are getting a 11 percent rebate in credit back on credit card Internet, Ohio

Show customers why they should trust your business over your competitors...

First I thought the rebate of 11 percent was cash back, but from a posting on here I realize it is not.  The rebate comes in the form of store credit.

Second the refrigerator that I bought was out of stock and I was told that it could be ordered, I was ok with that as I wanted to take advantage of the rebate and I liked that one best.  What I notice while filing out the rebate was that it couldn't be a special order.  Guess what, on my reciept it is listed as a special order.  Really, why is that?  All that was special about it was they were having to restock it.  Well the "special order" are not qualified for the rebate.  Why would the sales associate warned me about this?  I clearly told her that I wanted the rebate, and I would have thought that most of people there were after that too, as it was busy. 

I will be cancelling this today.  Close call.  Shame on Menard's for lying thru omission.

The banner should state 11 percent store credit on future purchases!  Not 11 percent rebate.  I will not fall for this gimmick again. 
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