Complaint Review: Merchant One Credit Card Processing - Miami Beach Florida
- Merchant One Credit Card Processing 524 Arthur Godfrey Road, 3rd Floor Miami Beach, Florida U.S.A.
- Phone: 888-205-3473
- Web:
- Category: Credit Card Processing (ACH) Companies
Merchant One Credit Card Processing Opened Account and Never Released Funds Miami Beach Florida
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I contacted Merchant One to set up a merchant account to process credit cards for a new online business. They approved the business on Thursday, May 21 and from May 22 through May 24 we processed credit cards for products ordered from our website. Total sales were about $1,600.00
When I did not see the credit card receipts posted to my account, i contacted Merchant One to learn that my account was being held for a "random review". I was told the funds would be released once I provided information such invoices and shipping details and confirmation of delivery. Which I did. A week later, i still did not get my funds released.
Finally i received a call from Jason of the Risk department and was told my funds would be held in reserve for 90 to a 180 days and the account would be closed. Why this company processed in the first place is beyond me. There was no chargeback, and there was only limited activity. Yet they decided that they would hold this small business's money. NO ONE SHOULD USE THIS COMPANY !!! IT IS A SCAM
Larrys
Boca Raton, Florida
U.S.A.
This report was posted on Ripoff Report on 06/08/2009 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-one-credit-card-processing/miami-beach-florida-33140/merchant-one-credit-card-processing-opened-account-and-never-released-funds-miami-beach-fl-459692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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