Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #931384

Complaint Review: Microsoft - Internet

  • Submitted:
  • Updated:
  • Reported By: ChaunceyMcD — Ohio United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Microsoft Internet United States of America

Microsoft Xbox Live Billing Random Unauthorized Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Noticed a strange debit from my checking account for $20 today. Looking into the account, I noted that it was from "MSFT *BILLING 980520000 WA". Now prior to this, I did make a purchase 5 (FIVE) months ago towards Xbox 360 Lvie services. However, like I said that was 5 months ago and have never used their services or authorized any charges from them since, whatsoever.

I called my bank immediately, even with transaction still pending. My bank was extremely helpful (Huntington Bank) and took care of the problem immediately. They were able to 'dispute' the charge, pending me signing a form at a local branch and get that amount reversed back into my account with 24 hours.

Further, I had my bank cancel my debit card (that I had used 5 months prior for Xbox Live). They can no longer fraudulently (or erroneously) bill that card now. I suggest that if you get an unknown charge from Microsoft/Xbox coming out of WA state, that you call your bank immediately. Research into similar complaints against them reveal people getting charged multiple times a day and in some case having their entire bank accounts drained my Microsoft. Don't let them do this to you. Call your bank!

This report was posted on Ripoff Report on 08/23/2012 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoft/internet/microsoft-xbox-live-billing-random-unauthorized-internet-931384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now