• Report: #315437
Complaint Review:


  • Submitted: Thu, March 06, 2008
  • Updated: Thu, March 06, 2008

  • Reported By:randolph New Jersey
microsoft.com Redmond, Washington U.S.A.

Microsoft xbox 360 Redmond Washington

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

It has been over 2 months since my xbox 360 hard drive was sent to McAllen Texas for replacement ( the red ring of death was detected on Christmas day 2007) and I have been given the run around by the people on the 800 customer service phone number. They refuse to accept the insurance receipt number( I was told to mail out the defective hard drive at my expense for prompt srevice!) as the tracking number and they refuse to acknowledge the information provided by the U.S. postal service that the package was received on Jan. 2, 2008. I've even provided the time and name of the person who signed for the package.

The warranty on the system expires this Dec. and its now March and my 8 year old still can not utilize the complete system. This is an exploitation of the consumer and something needs to be done

Boxer rebellion
randolph, New Jersey

This report was posted on Ripoff Report on 03/06/2008 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/microsoft/redmond-washington/microsoft-xbox-360-redmond-washington-315437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Microsoft

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?