Complaint Review: Muscle Car City, Alice Russell - Santa Ana California
- Muscle Car City, Alice Russell 1016 1st Street Santa Ana, California United States of America
- Phone: 714-417 1925
- Web:
- Category: Body Work & Repair
Muscle Car City, Alice Russell Did not ship all my parts to me as list on packing list to be sent with the purchase of car. Santa Ana , California
*Consumer Comment: Marty Nova
*Consumer Comment: Negative Comments are Not True
After purchasing a car for Alice I was given a shipping list of all parts included. I never received these parts and called her several times and was told she would ship them but never did.
This report was posted on Ripoff Report on 03/23/2011 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/muscle-car-city-alice-russell/santa-ana-california-92701/muscle-car-city-alice-russell-did-not-ship-all-my-parts-to-me-as-list-on-packing-list-to-709369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Marty Nova
AUTHOR: JimmyMcneal - (United States of America)
SUBMITTED: Thursday, July 14, 2011
I have to admit, I was skeptical after reading all the negative criticism of Alice Russell. After meeting her last fall, she explained that these negative criticisms were all just one person who felt she wronged him in some way. Whatever that case, I called a few of the references she provided. They mentioned if I was patient and could wait (she has small staff working for her), that I would be happy with the results. Her price was VERY reasonable, and her references seemed legitimate...so I took the chance and gave her my beloved 1966 Chevy Nova Wagon. I just got it back last week, and I'm SOOOO glad I took the chance with Alice and her staff. If I had room in my garage, I would buy another Nova and give it to her tomorrow. If you call her, ask her for her references and call me. Marty. I will show you before and after pics (all high resolution). If you want, I'll even show you the car. This guy that is out to tarnish her reputation is not a good person, and will someday have to answer to a higher power. I just don't understand why people spend so much energy on being negative and hurting people. Alice, again...thank you for the GREAT work you did with my Nova. You're the best!
#1 Consumer Comment
Negative Comments are Not True
AUTHOR: Marty - (United States of America)
SUBMITTED: Wednesday, July 13, 2011
I just got my 66 nova wagon back from Alice Russell at Muscle car city. I was skeptical about giving her my beloved car based on all the negative comments on the internet. I checked into some references she gave me. They all seemed legit. They said if I was patient (she has a small staff), then I would be happy with the results. The price was more than fair. I chose to trust the references, and my gut feeling...and take the chance with Alice and her staff at Muscle Car City. The results? Yes, I needed to be patient...but what I got back was better than I expected. Thank you Alice! If you call Alice, ask her for her reference list, and me (Marty) in particular. I will send you before and after pics. If you really want to be convinced, I'll show you the car in person. It really came out fantastic. There is nothing I can see as truthful in the all the negative comments on the internet. Personally I think someone felt wronged by her in some way, and is now out to ruin her. If that someone spends that much energy on being negative and hateful, you've got to question whether that person was wronged in the first place. Just sounds like a bad person to me. That's a shame.
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