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Report: #262634

Complaint Review: National Home Protection - New York New York

  • Submitted:
  • Updated:
  • Reported By: Sugar Land Texas
  • Author Confirmed What's this?
  • Why?
  • National Home Protection 42 West 38th Street New York, New York U.S.A.

National Home Protection - Will STEAL your money and REFUSE to provide service! New York New York

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I purchased a 5 year contract with this company and irresponsibly did so without doing the proper research. I live in TX where it is hot 9 months out of the year.

I have a 17 year old A/C unit so I was mainly concerned with that. When it broke down and the service tech came, he told me it needed to be replaced. It took 7 days of no A/C before NHP got back to me, only to say that they will not honor their end of the bargain because I don't have maintenance records of the A/C unit. They even acknowledged that maintenance had nothing to do with the problem. What a bunch of criminals! Now they're going to charge me $200 to break the contract.

All I can hope for is that they don't claim that my 5 year contract is 5 separate 1 year contracts and charge me $1000!

Alex
Sugar Land, Texas
U.S.A.

This report was posted on Ripoff Report on 07/23/2007 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-home-protection/new-york-new-york-10018/national-home-protection-will-steal-your-money-and-refuse-to-provide-service-new-york-262634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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