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Report: #1234630

Complaint Review: NCH Software -

  • Submitted:
  • Updated:
  • Reported By: Smith — Sacramento California USA
  • Author Not Confirmed What's this?
  • Why?
  • NCH Software USA

NCH Software NCH Software blocked use of software after I paid full price by blocking use of software with a message that I need to pay for a new registration code

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I paid full price for a registration code to be able to use the Professional Version of NCH Software's Express Scribe. After a few months I purchased a new laptop, placed the registration code in for the software and a message came up which said "The code you are attempting to use is not valid for this version of the software (it was for an older version)". I was not able to use Express Scribe Pro.

There is no time limit on the registration. I do not have the money this month to pay an extra 40 dollars. This is my livelihood and I paid the registration code fair and square. Now this company wants to try to take more money from me. Unbeleiveable. 

I have scoured the website to try to find a phone number or a place to contact someone for such issues to no avail. This is a very shady business practice and I advise anyone looking into a transcription software to look elsewhere. I cannot pay $40 dollars every month for this software and that is certainly not what I agreed to when I made the purchase. Here's hoping that a business with integrity comes along with a transcription software so that hard working, honest people can work.

This report was posted on Ripoff Report on 06/09/2015 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nch-software/nch-software-nch-software-blocked-use-of-software-after-i-paid-full-price-by-blocking-us-1234630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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