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Report: #1060886

Complaint Review: Network Solutions - Herndon Virginia

  • Submitted:
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  • Reported By: EJI — Alexandria Virginia
  • Author Not Confirmed What's this?
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  • Network Solutions Herndon, Virginia USA

Network Solutions Network Solutions sells defective web hosting package, wants $60 to fix THEIR mistake Herndon Virginia

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I am fed up and will end the years for which I have been a customer. After purchasing a supposedly-sufficient and complete WordPress blog hosting package, the entire thing shuts down after a minimal number of posts to my blog and I get error message (below) that insufficient memory has been allocated to the package (as packaged and sold by Network Solutions). After untold hours fruitlessly trying to solve it, I call customer service and am told there is nothing I can do EXCEPT to pay $59.95 to change the memory settings. Obviously, they should know to include sufficient settings in what they package and sell--rather than do an after-the-fact bait-and-switch to pay them $59.95 to make this simple tweak to THEIR package. There were no options originally offered me to specify a different memory. How many other customers are they ripping off with this $59.95 fee?

This report was posted on Ripoff Report on 06/20/2013 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/network-solutions/herndon-virginia/network-solutions-network-solutions-sells-defective-web-hosting-package-wants-60-to-fi-1060886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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