Complaint Review: Network Tool Warehouse - Seattle Washington
- Network Tool Warehouse unknown street Seattle, Washington United States of America
- Phone: 8009398665
- Web: www.ntxtools.com
- Category: Hardware & Tools
Network Tool Warehouse USA Tool Warehouse Would not accept return under their own stated and voiced return policy Seattle, Washington
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I attemped to get an RMA from the company, compliant with the terms of their sales person quoted and differently posted return policy. They attempted to charge a 15 percent restock fee, though none was warranted.
They refuse to give me an RMA. They do not return phone calls. I've left 4 messages and called numerous times. Beware of this company.
I'm considering legal options as a possible recourse.
Todd Morgan is apparently a major stakeholder (possible owner) in the company.
This company also goes by the following names: USA Tool Warehouse, Americas Tool Warehouse, Coastal Tool Supply, Network Tool Warehouse.
The Better Business Bureau in Seattle, WA rates them as an F (like a report card - so this is the worst rating you can get).
This report was posted on Ripoff Report on 01/06/2010 10:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/network-tool-warehouse/seattle-washington-98124/network-tool-warehouse-usa-tool-warehouse-would-not-accept-return-under-their-own-stated-a-550661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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