Northern Leasing Systems, NORTHERN LEASING & NEOS MERCHANT SERVICES - DON'T TRUST THEM & DON'T DO BUSINESS WITH THEM!! New York New York

My story is much the same as the rest. I owned a small store and one day a representative from Neos Merchant Solutions came in and talked me into trying their Rewards Card program claiming it was all the rage, would increase my business, retain customers, and I would have all these great reports to show me how well it worked. Once I was signed up my rep disappeared, the customer service was non-existant, reports were difficult to retreive and understand, and it was next to impossible to order additional supplies. I eventually stopped using the Rewards Card program because it was costing me more then it was worth.

The biggest surprise came a few months later when I closed my store. I was able to cancel the Rewards Program but was informed by Northern Leasing that my lease contract could not be cancelled and I would have to pay on it for two more years. Needless to say, I was shocked. The Neos rep had just slipped that past me. I have already paid Northern Leasing over $2,000 in monthly lease payments plus property taxes on the machine. In addition they charged me $25 to fill out the county property tax form which I could have easily completed in minutes myself for free. I have returned the machine at their request but, Northern Leasing still wants another $1,900 plus interest and late fees to buy out the lease. That is over $4,000 for a machine which costs $399.

Northern Leasing has been calling my personal residence several times a day and has been sending threatening letters. They are now threatening a law suit. They call me in the middle of the day when I am at work and every time I try to call them I get an answering machine no matter what time of day it is.

These companies are dishonest and decetful.

Debra
Oak View, California
U.S.A.