• Report: #210261
Complaint Review:

Northern Leasing Systems

  • Submitted: Sun, September 10, 2006
  • Updated: Wed, September 03, 2008

  • Reported By:Kaysville Utah
Northern Leasing Systems
132 West 31st Street 14th Floor New York, New York U.S.A.

Northern Leasing Systems Fraudulent Misrepresentation New York New York

*REBUTTAL Owner of company: wife the boss

*UPDATE Employee: They call you Need to know how to do

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First of all, the independent representative, Lew Ison, with Nation Wide Merchant Services, contacted me and told me our business merchant credit card processing system was not in compliance because our credit card machine was not hiding the credit card number on merchant copy. He also said that the credit card machine I was using (an Verifone Omni 3200SE) was not able to bring me into compliance and that it needed to be replaced with an updated machine. He said the Verifone Omni 3200SE had no value and that it might as well be used as a doorstop. After hearing this and believing him, we agreed to switch to another machine and a new merchant account. He presented a one-page contract in which he filled-in completely other than the signature fields. Therefore, I was not able to review the stringent and ridiculous terms of the agreement. I believe this was done intentionally. Later I found out there were supposedly three other pages I had never seen.

In the meantime, after this meeting and before he was able to connect the machine up to our system I did some researching and talked with several people and I found out the federal requirements on truncating the credit card numbers, and that I was indeed, in compliance. The requirements are that only the credit card number on the customer copy be truncated except the last 4 digits. Our Omni 3200 SE was in full compliance with not only Utah requirements, but also the more stringent requirements of Visa and MasterCard.

I called Lew Ison and told him I felt he deceived me with false information and deceived me into signing an agreement that was misrepresented and a service, which was unnecessary. I told him I no longer wanted the machine connected and to come get it. It was still in the box at our business where somebody dropped off and never told anyone it was there. He said he couldn't take back the machine and that the contract couldn't be cancelled, which was another lie he told me. So I sent it back to Northern Leasing the next day via UPS, which I tracked their acceptance of receiving it. I then wrote Northern Leasing a letter stating the circumstances of the fraudulent misrepresentation of their representative, Lew Ison, with no luck, the collection phone calls started coming.

I told their collection callers that I had no valid agreement with them and I never accepted the equipment and that it was never installed. They miraculously sent me a copy of a delivery and acceptance receipt, which was not filled out nor signed by me as it appears. Northern Leasing has apparently disregarded my comments and situation because the phone calls and collection correspondence keep coming. I wrote them a cease communications letter to stop the phone calls. We'll see if that works for now.

I have filed a report of communication fraud with the local authorities. Ironically, during my research phase I found that on Northern Leasing's website it shows the Verifone Omni Series credit card processing machine, which was apparently worthless according to their representative, Lew Ison.

Kaysville, Utah

This report was posted on Ripoff Report on 09/10/2006 12:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/northern-leasing-systems/new-york-new-york-10001-3405/northern-leasing-systems-fraudulent-misrepresentation-new-york-new-york-210261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

wife the boss

AUTHOR: Sonny - (U.S.A.)

on the day we meet with co-owner (mike's wife] to talk about getting a new merchant account and new credit card system that she needed because the old system was not working properly. She was the one that all the contractes were worked out with,and not her husband Mike, the other co-owner. After about 4-5 months of processing with the new equipement, Mike tried to breach the lease agreement, his wife had excepted. Nationwide Merchant Servcies denies all statements made by Mike in this report.
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#2 UPDATE Employee

They call you Need to know how to do

AUTHOR: Jimmy - (U.S.A.)

Dear friend
I have a idea you could try !
when they call you on home phone make a call forward to your cell phone and from you cell phone make a call forwad when not available to any phone list here make you happy

Jay Cohen President 212.239.3500 Jay.Cohen@northernleasing.com

Steve Bernardone VP, Chief Information Officer 212.216.8206 Steve.Bernardone@northernleasing.com

Ron Kincheloe Chief Financial Officer 212.216.8204 Ron.Kincheloe@northernleasing.com

Sam Buono VP, Collections / Customer Service 212.457.8404 Sam.Buono@northernleasing.com

Rich Hahn VP,Sales 212.216.8500 Richard.Hahn@northernleasing.com

Sara Krieger VP, Operations 212.216.8202 Sara.Krieger@northernleasing.com

Don't forget close you account if they know
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