Report: #276229

Complaint Review: NSBA - National Small Business Alliance

  • Submitted: Thu, September 27, 2007
  • Updated: Thu, September 27, 2007
  • Reported By: Ashland City Tennessee
  • NSBA - National Small Business Alliance
    P.O. Box 1630
    Cathedral City, California

NSBA - National Small Business Alliance a scam resulting in no satisfaction no money and no personal contact Cathedral City California

Show customers why they should trust your business over your competitors...

On 7-5-07 my company recieved a phone call from NSBA, I agreed to pay one dollar ($1.00) to look over their material. The next thing I know, I find out that they pulled the $1.00 from my account on 7/5/2007 and then pulled another $149.95 out on 7/12/2007 and then another $359.40 on 7/30/2007.

At this time, I called and cancelled this account, and put a stop payment on my account (which cost me $25.00) to keep them from drafting any more money out of my account. I was told to send the packet back and that within 30 business days they would refund my money. I recieved a letter telling me that this account was cancelled on7/30/07 and that I would recieve my refund.
I followed up on 9/13/2007 with a phone call ( and had to be on hold for over an hour) only to have the operator tell me that it would be 30 business days and for me to do the math, she wasn't paid to do math....VERY RUDE!

I looked at the return reciept of when they signed for my package return, and counted it up. On Sept. 18, 2007 my check should be sent. well its now September 27, 2007 and I still have not recieved I called again at 12:28 and held until 12:51 only to have them pick up the phone and hang up on me without saying a word....I immediatly called back and at 12:55 a lady named Tracy answered. before I could say anything she said "your check has not been sent yet but I can register a complaint for you" I asked her why they had taken so much out of my account in one month and she said that they take $359.40 out annually, and when I questioned why it had been $510.35 if the cost was $359.40 she sarcastically said "because they bill know once a year"....after a few more sarcastic remarks, she gave me a supervisors phone number to call and told me not to call her number again, call the supervisor. I immediatly called her supervisors number and got a voice mail telling me to leave my name, member number, and a phone number and they would call me back.....the catch was that her voice mailbox was full and I would have to call back later.....what a ripoff....when you run a business you don't have time to hold on the phone all day for a run-around the hillside. will I ever get my money back? or is the next step to file a lawsuit against NSBA?

H.t. beckhams tree surgery
Ashland City, Tennessee
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/27/2007 12:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.